Frequently Asked Questions
Your guide to shopping the finest modest fashion at Darussalam India.
How do I determine the correct size for my Abaya or Thobe?
We provide a detailed size chart on every product page. We recommend measuring your height from shoulder to floor for Abayas and checking the chest measurements for Thobes to ensure a perfect modest fit.
What are the shipping charges for orders within India?
We offer free standard shipping on all prepaid orders above ₹1999. For orders below this amount, a nominal shipping fee is calculated at checkout based on your location.
How long does it take for my order to be delivered?
Orders are typically processed within 24-48 hours. Delivery usually takes 3-5 business days for metropolitan cities and 5-7 business days for other regions across India.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the items are unworn, have all tags attached, and are in their original packaging. Please note that innerwear and hijabs are non-returnable for hygiene reasons.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery services to most pin codes across India. A small convenience fee may apply to COD orders, which will be displayed during the checkout process.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to photographic lighting and different screen resolutions, there might be a slight variation in the actual color of the fabric.